PowerBlocks
LibraryHelpdesk App — 3. Ticket Detail
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Helpdesk App — 3. Ticket Detail

Screen 3 of 3 of the Helpdesk mini-app: the ticket detail. Description, working In progress / Resolve buttons that Patch the shared colTickets, and a live per-ticket comment thread — add a comment and it appears instantly. A standalone-paste helper loads a demo ticket if you land here without the Queue.

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Alice Martin · High priority

In progressResolve

Thanks — can you share a screenshot?

Support · 09:20

Sent by email just now.

Alice Martin · 09:32

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Mini-app · screen 3 of 3

MINI-APP SUITE

Helpdesk mini-app

The 3 screens share the colTickets collection (plus colTicketComments) — paste them all, wire the Navigate calls, and the app works end-to-end.

YAML source

Preview — full code with PRO
# Helpdesk App 3/3 — Ticket Detail — PowerBlocks (PRO mini-app)
# Shows varTicket (set by the Queue screen). Standalone paste: click
# "Load demo ticket" to populate. Status buttons Patch colTickets; the comment
# thread lives in colTicketComments (per-ticket, functional on paste).

- TicketDetail:
    Control: GroupContainer
    Variant: ManualLayout
    Properties:
      X: =0
      Y: =0
      Width: =Parent.Width
      Height: =Parent.Height
      Fill: =RGBA(10, 10, 10, 1)
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